downderry nursery

Pillar Box Lane
Hadlow
Tonbridge
Kent
TN11 9SW

Tel: 01732 810081

Fax: 01732 811398

Email: orders@downderry-nursery.co.uk

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We recommend that you read this section of the site prior to purchasing as it provides you with important information regarding the terms and conditions that govern your use of the site and also provides other information that you will find useful on ordering, gifts, plants and delivery.

ORDERING

All prices are in Pounds Sterling.

PLANT SIZE

Our lavenders are sold in 9cm (3 1/2 in) pots as culinary herbs. The plants are about 7-10cm (3-4 in) high when despatched.

DISCOUNT

5% on 50-99 plants
10% on 100-149 plants
15% on 150-249 plants
20% on 250 plants or more

PAYMENT

Downderry will contact all customers for their payment details when plants are ready for despatch. We accept Visa, Mastercard, Maestro (Switch) and Delta.

AVAILABILITY

All plants are offered subject to availability. We endeavour to fulfil orders swiftly, but due to demand some plants may be sold out. Early ordering is essential! There may also be delays during June and July when shows and the retail nursery take precedence and we’re running to stand still! Customers requiring large quantities should telephone before placing an order as plants may need to be grown to order. Generally, plants are available from April to October. We do not recommend planting stoechas lavenders after September as they struggle to establish before the weather deteriorates. No substitutes will be made unless specific instructions are given on the order form. Orders are compiled in strict rotation. Acceptance of orders does not guarantee supply.

PLANT QUALITY

Every effort is made to ensure plants are despatched in good condition, true to name and pest and disease free, but are sold without warranty. No liability is accepted for any consequential problems after inspection on arrival, although any complaints are dealt with on their own merits. Liability is limited to the purchase price of the plants.

TRANSIT

Plants are sent by 1st Class Royal Mail or by next day courier. Plants delayed or damaged in transit should be reported immediately to us and the carrier by telephone, fax or email and confirmed in writing.

POST AND PACKING

Plants are mailed in boxes. Plants are fairly tightly packed on their sides in newspaper to stop them moving about. We have found this is by far the best method. On receipt open the box and stand up the plants. Within 48 hours they should expand to their normal shape. Each different lavender has a descriptive label.

POST AND PACKING RATES FOR MAINLAND UK ONLY:

PLANTS

         1-10 11-25  26-40  41-100 Over100
Cost £6.50 £9.00 £12.00 £15.00 £18.00

GIFT SHOP

2.95 per consignment or free if ordered with plants.

We welcome international orders for which post and packing charges are by arrangement. Please call +44 (0)1732 810081.

Placing an order signifies acceptance of these terms.

GENERAL

This site is governed by UK Law.

We shall not be liable to you for any failure to deliver goods ordered or any delay caused by any event or circumstance beyond our reasonable control.

We update and edit this site on a regular basis but we cannot guarantee that the site and its contents are completely free of errors. We are not liable for any damages associated with use of this site however caused, incorrect prices or information.

Downderry Nursery reserves the right to refuse to supply to any person for whatever reason.

Downderry Nursery Ltd. Company Reg. No. 5412877. Registered in Cardiff.
Director: Dr S J Charlesworth.

 
© DOWNDERRY NURSERY 2009